AI Agent

AI Reviews & Reputation Agent

Captures a review from every happy client, while the experience is still fresh. Triggers automatically. Flags any negative feedback before it goes public.
3–5×
Review volume
+0.3 to +0.7
Star rating lift
<12 min
Avg owner response

More reviews. Better ratings. Zero manual effort.

Your Google rating is often the first thing a potential client looks at — and most businesses with good service still have mediocre ratings because asking for reviews is one of those things that always gets deprioritized. The AI Reviews and Reputation Agent automates the entire process: request, follow-up, monitoring, and escalation.


What it handles

  • Sends a personalized review request automatically after every completed job or appointment
  • Follows up once if the client hasn't responded within 48 hours
  • Monitors new reviews across Google and other platforms and notifies you within minutes
  • Flags negative or neutral reviews immediately so you can respond before they compound
  • Tracks your rating trend over time and reports monthly

Why timing matters

Review request conversion is highest within 2–4 hours of a completed service. Most businesses send requests days later — or not at all. This agent sends at the right moment, with a message personalized to the specific service received, which is why response rates are typically 3–5x higher than generic broadcast requests.


Integrations

Triggers from your booking system or POS when a job or appointment is marked complete. Works with Boulevard, Square, Jobber, ServiceTitan, and most field service and appointment platforms. Review monitoring covers Google Business Profile and can include Yelp and industry-specific platforms.


Best for

Home service companies, med spas, dental offices, restaurants, and any local service business where Google rating directly drives inbound volume.

$997
Fixed price · Quick Win build
  • Auto-triggered post-service SMS
  • Sentiment analysis on every review
  • Promoter tagging for referral program
  • Negative review alerts before they go public
  • Google & Yelp integration
  • Monthly reputation report

Checkout → onboarding call within 24 hours → build begins.

Monthly maintenance
$197/mo
Month-to-month · cancel anytime
  • Monthly performance review & optimization
  • Knowledge base & pricing updates
  • Integration health checks
  • Priority issue response
What you see

Every happy client,
turned into a 5-star review.

Auto-triggered after every service. Captures the review while the experience is still fresh. Negative feedback gets flagged before it goes public. You see your reputation grow in real time.

app.aidiscoverygroup.com / reviews / monitor
MONITORING
Reviews this month
47captured
this month
Jamie R.Promoter
★★★★★
Hydrafacial · Sarah
4:32 PM today
Sarah L.Promoter
★★★★★
Botox · Dr. Chen
3:18 PM today
Mike P.Review
★★★★
Massage · Maria
1:42 PM today
Lisa D.Promoter
★★★★★
Hydrafacial · Sarah
11:18 AM today
Daniel K.Promoter
★★★★★
Botox · Dr. Chen
10:42 AM today
Anna V.Promoter
★★★★★
Consult · Dr. Chen
9:18 AM today
Tom H.Promoter
★★★★★
Hydrafacial · Sarah
Yesterday
Jamie R.
Hydrafacial· Sarah· ★★★★★· Tagged: Promoter
Analyzed
Service context
ServiceHydrafacial — 60 min
ProviderSarah
Visit timeToday, 2:30 PM
Trigger2hr post-service auto-flow
Response time12 min
ContactCaptured (redacted)
Review content
★★★★★
“Sarah was incredible. The whole team made me feel so welcomed. Already booked my next appointment.”
Google Reviews CRM tagged Auto-thanked
Sentiment analysis96% confidence
Service satisfaction
98%
Provider mention
96%
Booking intent
100%
Promoter score
96%
AI recommendation
5-star · named provider · VIP & referral program candidate
This month
0.0
current Google rating
↑ from 4.6 in 90 days
0
reviews this month
0
negative alerts
12 min
avg response to review
Industry avg: 48 hrs
Recent activity
Jamie R. tagged Promoter
4:32 PM
Sarah L. auto-thanked
3:18 PM
Mike P. 4★ review flagged
1:42 PM
Lisa D. sent to Google
11:18 AM